1.Installation for the machine
After-sell, if demand by our client of installation support, we will arrange install man to your factory to install the machine for you within the reasonable time , however , you should provide our technical with accommodation & meals ( 3 star level of Chinese ) during the period of our technician＊s stay in your factory . ※How long will be the installation last?§ good question! We will inform you how long will to install your machine for you before we come, then come to agreement , and if exceed the agreed time , we should take the rest parts for accommodation .any satisfaction or suggestions for our install man , you are welcome to come to our services zone to get connect with our head service office !
As Our price is net cost for machine not included the installation parts, so the visa fee , and ticket fee should on our clients , so the total charge for our clients :
Installation charge = tickets + accommodation + meals
2.Warranty
EASTFIELD? offers one of the best warranties in the industry,guarantying all EF machine for 1 year and lifetime parts upgrade support & parts changement .
the Warranty system of eastfield outlining what is required to effect maximum Customer benefits. The Warranty period for your machine is 12 months commencing from the date of delivery. During the warranty period specified above, Eastfield international industrial ltd.( E.F ) shall repair or replace any part or parts which are found upon inspection to be defective in material or workmanship. The parts required for such repair or replacement will be provided without charge to the user by E.F during normal working hours. Warranty shall not apply to such parts as bladeknife, grinding wheel for bladeknife sharpen .maintain tools .
SETTLEMENT OF DEFECTIVE PARTS : Within the above warranty range , E. F WILL PROVIDE OUR CLIENT WITH THE DEFECTIVE PARTS AND TECHNICIAL MAINTAIN FREE OF CHARGE , HOWEVER , THE EXPRESSAGE FEE SHOULD BE ON BENEFICIARY
Warranty will not apply to defects and/or functional difficulties attributable to
(a) any change or modification made to products without the prior written consent of E.FSales,
(b) operation maintenance and storage in any manner not approved by E.F
(c) to improper use of parts or components not approved by E.F
(d) to the use of attachments not approved by EASTFIELD
Generally speaking , all improper operation and man-made accident result in defects for the machine are out of of warranty range .
Inspection and Maintenance Service It is a condition of the Warranty that the following services and inspections must be carried out. Failure to comply will invalidate the warranty. In the first scene The end-user must provide some information for our reference , such as photoes , videos for E.F technician analysis, and E.F should be factual feedback, if meet some special situation , E.F should entrust it＊s representative or others to carried out the process to reach a satisfactory settlement of the warranty issues.
3 . parts upgrade & parts change
We provide our clients who has buy machine from EF with technical support and free additional charge for changed parts that is to say when our machine upgrade or you want to modify your machine technical by yourself , we will provide you with technical support and you can get zero-level price for the parts .
SERVICE &INDICT
Email: Service@foammachine-home.com
MSN: service@foammachine-home.com
Contact person : 卼苤條 ㄗ Andy Wangㄘ
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